CM8 Privacy Policy / Responsible Gambling Policy (en translation)

Scope of information collection

1. Personal Identification Information

Identification documents (e.g., ID card, passport, for KYC/Anti-Money Laundering compliance)

Name, Username

Email Address

Contact Number

Login history, IP address

Deposit, withdrawal, and betting history

Account balance and transaction history

Device type, operating system, browser information

Cookies, log files, and other tracking technologies

CM8 collects and uses your personal information for purposes including but not limited to:

Complying with applicable laws, regulations, and compliance requirements

Providing, operating, and maintaining online gaming services

User authentication, fraud prevention, money laundering, and illegal activities prevention

Processing betting, deposit, and withdrawal transactions

Improving platform functionality, system security, and user experience

CM8 uses cookies and similar technologies to:

• Maintain login status and user preferences
• Analyze platform usage and optimize performance
• Provide a service experience that better meets user needs

Users can manage cookies through browser settings, but some functions may not work properly after disabling them.

CM8 will not sell or rent your personal information. Disclosure will only be made in the following circumstances, as required by law:

• Disclose necessary information to payment institutions, identity verification service providers, and technology service providers.
• As required by law, court orders, or regulatory agencies.
• To protect the legitimate rights and interests of CM8, users, or the public.

CM8 employs reasonable and industry-standard security measures, including but not limited to:

SSL/TLS data encryption

Firewall and system security monitoring

Internal access control and privilege grading

Nevertheless, absolute security cannot be guaranteed for internet data transmission.

CM8 Will Retain Your Personal Information Only For The Period Required To Fulfill The Purposes Described In This Privacy Policy or as Required by law, after Which it Will be Securely Deleted or Anonymized.

To the Extent Permitted by Applicable law, you have the right to:

• Query, correct, or Update your Personal Information
• Request the Deletion of Your Account and Related Data
• Restrict or Object to Specific data Processing
• Withdraw your Consent
• You can Submit Related Requests Through CM8 Customer Service Channels.

CM8 Strictly Prohibits Users who have not reached the legal gambling age from registering or participating in any gambling activities. Upon discovery, immediate measures such as account freezing will be taken.

CM8 reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect from the date of posting.

If you have any questions about this Privacy Policy or personal data protection, please contact us.

Online Customer Service: CM8 Platform Customer Service System

CM8 promises:

• Promote responsible gambling practices and prevent gambling addiction.
• Protect users, especially minors and high-risk users.
• Provide effective self-control tools and support resources.
• Comply with applicable laws, regulations, and regulatory requirements.

We would like to remind all users:

• Gambling should be considered a form of entertainment, not a source of income.
• Please only use funds you can afford to lose when betting.
• Avoid gambling when you are feeling down, under the influence of alcohol, or under excessive stress.
• Never attempt to recoup losses by increasing your bets.

• CM8 strictly prohibits users who are under the legal gambling age from registering or participating in any gambling activities.
• We use a Know Your Customer (KYC) mechanism to prevent minors from using the platform.
• Once a violation account is discovered, CM8 will immediately freeze it and take appropriate action.

CM8 provides users with a variety of self-management and restriction functions, including but not limited to:

Users can set their own daily, weekly, or monthly deposit limits.

Limit the amount of bets made in a single transaction or within a cycle.

Users can choose to temporarily suspend their accounts for a period of time to help restore rational judgment.

If a user believes they have shown signs of losing control over their gambling activities, they can apply for long-term or permanent self-exclusion, during which time they will be unable to log in or participate in any gambling activities.

CM8 uses its system to monitor and identify potentially high-risk gambling activities, such as:

• Unusually frequent or high-stakes betting
• Prolonged continuous online gambling
• Obvious loss recovery behavior

If you or someone you know may be facing a gambling addiction problem, we strongly recommend seeking professional help. Below are some common international support resources (examples):

• Gamblers Anonymous
• Gambling Therapy
• Local mental health or addiction counseling services

The CM8 customer service team can also provide relevant guidance and assistance.

CM8 ensures that relevant employees receive responsible gaming training so that:

• Understand the risks of gambling addiction correctly
• Identify high-risk behaviors in a timely manner
• Assist users in a professional, respectful, and confidential manner

CM8 may update this Responsible Gambling Policy from time to time in accordance with laws, regulations, regulatory requirements, or platform operational needs. All updates will be published on this page and will take effect from the date of publication.

If you have any questions about this Responsible Gaming Policy, or wish to enable related self-restriction features, please contact:

• Online Customer Service: CM8 Platform Customer Service System